The contemporary role of context in decision making

Abstract

Modern decision-making with the use of knowledge-based technologies is seen as a powerful competitive advantage in the enterprise, focused on permanent changes in business processes. The activities of both individuals and systems are increasingly dependent on the use of knowledge as one of the most valuable resources. The complexity of implementing such decision-making is the need to synthesize different points of view on the problem, use of terms and concepts from various subject areas, to describe their management ideas with a large amount of information relevant to the problem, and understanding of the problem decisions, etc. Decision-making and integration components of decision making based on the representation of multi-level governance and decision-making through the context model. Context assists to identify, understand, and provide the relevant elements of decision-making. The presented approach is aimed at building a context model representing the problem(s) to be solved by the decision support system. Context describes factors influencing the problem and provides requirements to solutions to be generated for the decision maker. The context is defined as a collection of objects in which each object has a set of names and relations, and represents a construct consisting of concepts within the context areas and is described by the context ontology. The context framework takes into account different context areas, such as: purpose/result, actor, process/action, object, environment, facility, tools, presentation, location, and time. The decision making is suggested being modeled by three types of contexts: abstract, concrete and realization. Objects, relationships, and attributes are used to represent contextual domains. Contextual concepts are interconnected through relationships, including intradomain, interdomain and intercontextual relationships. Possible contextual relationships between contextual domains that can be structural (hierarchical) and semantic (associative) are presented.