ХАРЧЕНКО, В.; КУЧЕРЕНКО, В.; СЕМЕНОВ, О. Methodological fundamentals of the synthesis management system of quality of granting of services. Proceedings of National Aviation University (archive), [S. l.], v. 26, n. 4, p. 30–33, 2005. DOI: 10.18372/2306-1472.26.1224. Disponível em: http://jrnl.kai.edu.ua/index.php/visnik/article/view/1224. Acesso em: 13 apr. 2026.