ПОНОМАРЕНКО, Л. А.; ПАЛАДЮК, В. В. Research challenges models of service processes in networks without queues. Problems of Informatization and Control, [S. l.], v. 1, n. 23, p. 221–226, 2008. DOI: 10.18372/2073-4751.1.9281. Disponível em: http://jrnl.kai.edu.ua/index.php/PIU/article/view/9281. Acesso em: 14 jun. 2026.