SURAIEV, V.; KUDRENKO, S. Priority management in IT service for airline employees. Problems of Informatization and Control, [S. l.], v. 2, n. 78, p. 120–123, 2024. DOI: 10.18372/2073-4751.78.18969. Disponível em: http://jrnl.kai.edu.ua/index.php/PIU/article/view/18969. Acesso em: 5 may. 2026.